Aimfair Home Page

July 8, 2019

We are six months into 2019! eek Can you believe it? Our last visit to Nuevo Vallarta was the first week in March, 2019. Weather was beautiful, friends were plentiful and we thoroughly enjoyed our stay.

So, what has happened since then? Well, Vidanta has been very active:
  • In Nuevo Vallarta -
    • A new building north of Tower Six is under construction and has an unusual shape.
    • A new structure is under construction on the other side of the Ameca River and west of the suspension bridge.
    • A new shopping area is under construction west of the Grand Bliss tower and east of Chiringuitos.
    • Construction in The Park continues.
    • A new egress road onto the freeway heading north is under construction.
    • The Estates building area is growing into the cow paster directly across the Ameca River from Towers 3 and 4.
  • In Riviera Maya -
    • The Estates construction is apparently moving forward, but no one has seen the buildings or building area yet.
    • The Jungala Luxury Water Park had its Soft Opening yesterday, July 6, 2019. Pricing for adults ranges from $59 US to $270 US and $44 US to $227 US for children. More to come on pricing and terms of use.
    • The Joya Theater continues to host the Cirque du Soleil event.
  • In East Cape -
    • Three towers are under construction. No word on when it will open.
    • One Vidanta representative stated there would be a smaller tower open in 2019. No verification of that yet.
  • In Acapulco -
    • DeLuxxe Suites are made available.
  • Vidanta Cruise Line
    • October, 2019 - Vidanta Elegant sets sail with Luxxe passengers for the first time.
There are a lot of changes taking place at the different Vidanta campuses. We look forward to covering them all in the coming months.
Join us won’t you? Lots of fun in the sun...!!

January 1, 2019 - 12:01 AM

New Year’s Day - 12:01 AM in Nuevo Vallarta, Mexico

It was a beautiful display of fireworks this morning, all designed to welcome the New Year, and we were lucky enough to be on the property to share the joy with you.

2019 is a year of many expectations. In Nuevo Vallarta, the Jalisco Estates may bring happiness to its new members. The Celebrate Park is progressing with 12 new buildings currently under construction. Many plans are being finalized, some of which may come to fruition during the New Year.

In Riviera Maya, a long awaited Water Park is under construction and may open in 2019. This new facility appears to be located in the same area as the Luxxe Jungle Suites on the western side of the property near the highway.

In East Cape, construction is underway, although finishing and opening buildings on the property may not happen until after the Celebrate Park in Nuevo Vallarta opens in 2022.

In Puerto Penasco, Grand Bliss and Luxxe units may be opened during the year. However, priorities for finishing these projects may coincide with the launch of Vidanta Cruises. Speculation! All speculation!

Vidanta Cruises is in the planning stages. The Vidanta Elegant is being refurbished in Naples, Italy and may move to a shipyard in Mexico for finishing touches. First cruise may occur in 2019, which would be a new experience for all of us.

These are just a few of the many projects that are underway in the halls of Grupo Vidanta.

Join us, won’t you as we welcome the New Year! We hope it will bring good health, prosperity and joy to all.

November 21, 2018

We all know that Sr. Daniel Chavez is supportive of tourism. He strongly believes increasing tourism is the pathway to closing the economic gap between Mexico and its northern neighbors - the United States and Canada.

The following article provides insight to Sr. Chavez’s reach. He will be participating in a high level advisory group for Mexico’s incoming president, Sr. Andres Manuel Lopez Obrador:

Lopez Obrador Accepts Advice from Business Leaders in Mexico
Source: https://www.plenglish.com/index.php?o=rn&id=35960&SEO=lopez-obrador-accepts-advice-from-business-leaders-in-mexico Note: It you tap the link, you will not see the article. Instead, you will need to tap the search magnifying glass symbol in the upper right corner of the page, type in Obrador, and tap the 4th selector box at the bottom of the page. With time, the box number will be higher because the date of Nov. 16 is static.

Mexico, Nov 16 (Prensa Latina) A group of prominent businesspersons created a council to advise the next president, Andres Manuel Lopez Obrador, who accepted their participation, it was reported on Friday. The three main media owners, Ricardo Salinas Pliego, Bernardo Gomez, and Olegario Vazquez Aldir will be in the group, as well as Carlos Hank, who heads the most important Mexican bank, Banorte.

In addition, the industrial entrepreneurs Daniel Chavez, Miguel Rincon, and Sergio Gutierrez, and Miguel Aleman Magnani, from service business, also form the council.

They said that they want to support and that they want to be advisors of the next president of the Republic, and I took their word. They want to be members of an advisory council of the president, they want to help me, they want to give me their points of view, their visions and help us, Lopez Obrador said, in a video broadcast on social networks.

He said that the members of the business advisory council will be coordinated by businessman Alfonso Romo, future head of the Office of the President of the Republic, and will meet with them every two or three months.

Ricardo Salinas is the owner of Grupo Salinas, which includes TV Azteca, Grupo Elektra, Seguros Azteca, Afore Azteca, Advance America, Italika, Banco Azteca, Punto Casa de Bolsa, and Totalplay.

Meanwhile, Bernardo Gomez is Vice President of Televisa; Olegario Vazquez Aldir, heir of Grupo Empresarial Angeles, which includes the Group Real Turismo, the Group Angeles Servicios de Salud, the Group Financiero Multiva and the Group Multimedia Image, which includes the newspaper Excelsior.

Carlos Hank, meanwhile, is Chairman of the Board of Directors of the Banorte Group, the second largest bank in the country, and his family businesses include the Hermes Group, Gruma, and the participation in the construction of the Texcoco air terminal.

In turn, Daniel Chavez is president of Grupo Vidanta, which manages luxury beach hotels; Miguel Rincon Arredondo is in the forestry industry and his company is called Grupo Industrial Durango; Miguel Aleman Magnani directs Interjet; and Sergio Gutierrez is the owner of the steel company of Nuevo Leon, Deacero.

In the video, Lopez Obrador emphasized that 'we do need the support of entrepreneurs to invest in Mexico, generate jobs. I tell you to not to worry because I know very well what should be done to help the most humble people, the poorest.'


The Park should stimulate tourism for Nayarit and Jalisco, and Sr. Chavez is right in the middle of it. Congratulations!

November 7, 2018

So, did you apply? We thought about it, but then decided we were not qualified. So we missed out.

The winner is very qualified though. Marketing, sales and engineering. What a background. We look forward to seeing her become Vidanta’s spoke person. Enjoy the article:

Vidanta Names Winner of The World's Best Job Position
One Candidate's Dream Job Has Come True, Complete with a $120,000 Salary

Vidanta (Source: https://www.prnewswire.com/news-releases/vidanta-names-winner-of-the-worlds-best-job-position-300744428.html 08:30 ET)

MEXICO CITY, Nov. 6, 2018 /PRNewswire/ — Vidanta is pleased to announce the company has named their official hire for the World's Best Job position, Peru-based candidate, Andrea Martens. Chosen from a pool of over 15,000 candidates from more than 120 countries, the victorious applicant will spend the next year working as a professional vacationist and brand ambassador for Vidanta, a collection of premier entertainment and destination resorts located on Mexico's most beautiful beaches.

In the role of World's Best Job, Andrea will be responsible for inspiring travelers worldwide by experiencing Vidanta's destinations.
In the role of World's Best Job, Andrea will be responsible for inspiring travelers worldwide by experiencing Vidanta's destinations.

"We're pleased to announce our chosen candidate, and are eager to begin immersing her in all that Vidanta has to offer from world class accommodations and cuisine to new levels of entertainment and more," says Ivan Chavez, Executive Vice President of Grupo Vidanta. "We loved Andrea's energy and her deep passion for travel. She was inspired by our mission of happiness and we strongly feel she is the perfect fit for our brand.”

In the role of World's Best Job, Martens will be responsible for inspiring travelers worldwide by experiencing Vidanta's six destinations – Nuevo Vallarta, Riviera Maya, Los Cabos, Acapulco, Puerto Peñasco, Puerto Vallarta – and creating astounding content. While at each of these stunning locales, she will experience such envy-inducing adventures as swimming with whale sharks, guiding baby sea turtles from the egg to the ocean, dancing front row at Mexico's premier dayclub and DJ venue, and learning new recipes from world-renowned chefs. In addition, the position also comes with added travel expenses, dining credit at each of the resorts, and resort accommodations – not to mention a $120,000 USD salary.

Currently based in Kathmandu, Nepal, Martens has extensive marketing and sales experience previously working with high profile companies including Procter & Gamble, IBM, and L'ORÉAL. A corporate professional turned travel enthusiast, Martens most recently spent the last three and a half years traveling throughout the Pacific Islands, New Zealand, Africa and Asia. During her professional career, she was consistently praised for her natural ability to make real connections with coworkers and clients, and throughout her travels she has further grown her passion for creating personal connections and immersing herself in each new destination she visits. A woman of all trades, Martens graduated from the University of Lima, Peru and has an Industrial Engineering degree.

Martens is eager to dive into the new "World's Best Job" role and will go through an extensive employee training before kicking off her new career as a professional vacationist at Vidanta's luxury resorts. Her journey will begin at Vidanta Nuevo Vallarta, beginning in December 2018. There she will become completely immersed, learning the ins and outs of each resort from operations and guest experience to sustainability and philanthropy. Most importantly she'll begin experiencing all that Vidanta has to offer herself! In this position, she will focus on showcasing all the luxury and adventure the Vidanta resorts hold while also exploring the beauty and culture of greater Mexico. From there, Martens will use those experiences to create social media, blog and marketing content in order to convey them to the world in a way that's engaging and thrilling.

"I still can't believe it – I couldn't be more excited to join the Vidanta team," said Andrea Martens Briceño, recipient of the World's Best Job. "This is truly a dream come true and I can't wait to have the opportunity to do the things I love most – working with creative people, enjoying all the amazing experiences Vidanta has to offer, and sharing all of this happiness with the world!"

Grupo Vidanta's mission is to create the most extraordinary vacation and entertainment experiences in the world, and they are excited to inspire generations of travelers through the lens of new brand ambassador. From recently opening new dining and entertainment experiences such as OMNIA Dayclub and Herringbone with global hospitality company Hakkasan Group at Vidanta Los Cabos, to debuting Salum Beachside Eateries & Market at Vidanta Riviera Maya, a Tulum-inspired beach lounge and market featuring six new restaurants, and launching the first-ever Vidanta Wellness Retreat in Nuevo Vallarta featuring Deepak Chopra this year, Vidanta is pleased to continue to bring the highest level of luxury experiences to their guests with more to come in 2019.

Please find images of all Vidanta resorts in this link.

About Vidanta
As Grupo Vidanta's luxury vacationing brand, Vidanta boasts an impressive portfolio of entertainment and destination resorts along the most coveted beaches in Mexico including Nuevo Vallarta, Riviera Maya, Los Cabos, Acapulco, Puerto Peñasco and Puerto Vallarta. At the Vidanta destinations, guests can stay in luxury resort hotels that include Grande Luxxe, The Grand Bliss, The Grand Mayan, The Bliss and Mayan Palace, with more under development. Innovative partnerships include collaborations with the creative visionaries at Cirque du Soleil to create JOYÀ – a permanent theatrical and culinary experience in Riviera Maya. Vidanta has also partnered with global hospitality company Hakkasan Group on an exclusive, long-term agreement to debut new nightlife, daylife and dining experiences. The first collaboration in this partnership includes the recently opened OMNIA Dayclub, Herringbone, Casa Calavera and SHOREbar at Vidanta Los Cabos. For more information, visit Vidanta.com.

Media Contact
J Public Relations
204452 at email4pr.com

SOURCE Vidanta

Related Links


What fun! Congratulations Andrea. You will have a challenging and exciting year!

August 23, 2018

More member and customer nurturing is on the way at Vidanta Resorts. First, we understand there is a new position within the organization - The Chief Experience Officer. This new position presumably is an extension and expansion of the Member Liaison that participated in the Aimfair Gatherings in 2016, 2017 and 2018. An introduction to this new person could come in September, after Vidanta’s annual meeting, which will be held in Spain this year.

Along those lines, we saw the following announcement in an August 23, 2018 post in the online version of Travel and Leisure Magazine. Vidanta is looking for a Brand Ambassador, and it sounds like the company is becoming serious about communicating with its members and guests. Here is the article:

You Could Get Paid $120,000 to Spend a Year at Some of Mexico's Most Beautiful Resorts

AUGUST 23, 2018

How does this sound? A year in Mexico’s most beautiful destinations — including Nuevo Vallarta, Riviera Maya, Los Cabos, Acapulco, Puerto Peñasco, and Puerta Vallarta — plus gourmet dining, high-end spas, designer golf courses, and exclusive entertainment. All this and a one-year salary of $120,000 plus travel expenses.

This over-the-top job opportunity was just announced by Vidanta, a collection of premier destination resorts across Mexico. One lucky and qualified candidate will become Vidanta’s brand ambassador with some of Mexico’s most impressive resorts as their new workplace.

“It’s an understatement when we say that the ‘perks’ of this position are endless,” Iván Chávez, executive vice president of Grupo Vidanta, said in a statement. “The lucky applicant will fully immerse themselves in each of our resort destinations; from uncovering ancient Mayan ruins, hidden eateries, and underwater cenotes to discovering the hottest new restaurants and nightclubs.”

There is a bit of work involved in the “world’s best job,” however. The brand ambassador will act as Vidanta’s on-location social influencer, gathering content while experiencing the luxury, comfort, and adventure offered at their resorts. It will be the ambassador's job to inspire travelers worldwide through their experiences, such as breakfast in bed, luxurious spa treatments, poolside margaritas, and zip line adventures through the Riviera Nayarit jungle. Taste-testing new dishes prepared by Mexico’s culinary superstar chefs, visiting UNESCO World Heritage sites, and stargazing along the Sea of Cortez will be all in a day’s work.

The individual selected will go through an extensive training program which will not only prepare them for the brand ambassador role, but will also provide skills for a successful post-Mexico career (if they ever leave, that is). The ideal candidate will have sales or hospitality experience, a warm personality, and willingness to relocate to Mexico along with love for travel and new experiences.

If all this sounds great — and why wouldn’t it? — apply online at worldsbestjob.com and submit your resume in addition to an optional 60-second video before Sunday, Oct. 21 at 11:50 p.m. CDT.

Looks like a great job! Also, it appears Vidanta is working toward managing its message. It will be fun to follow this new development and how it impacts current members of Vidanta and Aimfair.
Stay tuned....

July 13, 2018

Can you imagine a property the size of about .6 miles wide and 1.3 miles long, from one tip to the other? Well that is how large The Park appears to be, based upon Google Earth's most recent images.

Here is what we are talking about:

This image of The Park was taken by Google Earth in March, 2018.  Much more work has been done since then.  Literally tons and tons of earth have been relocated and continue to be relocated. Stay tuned....(Tap the image to enlarge; tap your browser's back arrow to return)
This image of The Park was taken by Google Earth in March, 2018. Much more work has been done since then. Literally tons and tons of earth have been relocated and continue to be relocated. Stay tuned....(Tap the image to enlarge; tap your browser's back arrow to return)

Although the Epcot Center is included in the Disney World property in Orlando, it is only about .71 miles north to south and about .75 miles east to west, which includes a parking lot. Here is a Google image of the Epcot Center:

This image of Epcot Center was taken by Google Earth.  This is just one of four parks on the Disney World 30,000 acre property.  But it is interesting to see the comparison between the two properties....(Tap the image to enlarge; tap your browser's back arrow to return)
This image of Epcot Center was taken by Google Earth. This is just one of four parks on the Disney World 30,000 acre property. But it is interesting to see the comparison between the two properties....(Tap the image to enlarge; tap your browser's back arrow to return)

Water Parks, a Cirque du Soleil "Creactive" center and other entertainment venues are anticipated, although there is no official word yet.

Bottom Line....Stay Tuned....

April 28, 2018

Have you read Falling Behind by Francis Fukuyama? The book was published in 2008 by the Oxford University Press. It is the compilation contributions made by participants in the November 2005 seminar in Buenos Aires entitled "Explaining the Development Gap between Latin America and the United States".

The question posed by the author and the seminar is why did Latin American fall behind the "other" America when Bolivia and Peru were both richer and hosted more complex civilizations than any that existed in North America in 1700? The subject of the book is how and when this gap in economic performance emerged, and why Latin America has not been able to overcome it as many countries in East Asia have. The seminar was supported by the Fundación Grupo Mayan, which is the precursor of the Vidanta Forum sponsor - Vidanta Foundation.

If you are on the Nuevo Vallarta property between May 16 and 19, 2018, don't be surprised if you see 450 attendees enjoying the property. There also will be a number of dignitaries who will be participating, including Daniel J. Chavéz Moran, founder of the foundation and Roberto Russel, the foundation's president now and of the Fundación Grupo Mayan in 2008. Following is the news release announcing the seminar:

Vidanta Forum: The Tourism Richness of Mexico as an Economic Development Engine
The forum is the result of an unprecedented initiative of the Vidanta Foundation and its institutional allies The Colegio de México, the National Autonomous University of Mexico (UNAM), and the Center for Economic Research and Teaching (CIDE)

Through a series of conferences, workshops and experiences, the Vidanta Forum will seek to generate plural reflections on the future of tourism and its role as an engine of development in Mexico

Grupo Vidanta
Apr 25, 2018, 17:33 ET

CITY OF MEXICO, April 25, 2018 / PRNewswire / - The Vidanta Foundation, under the premise of believing in the social strength of tourism as a vehicle for economic transformation and progress, with the support of prestigious allied institutions -El Colegio de México , the National Autonomous University of Mexico (UNAM) and the Center for Economic Research and Teaching (CIDE) -, has organized the Vidanta Forum. The event will be held from May 16 to 19, 2018 at the Grand Vidanta Convention Center in Nuevo Vallarta with the aim of promoting an ambitious dialogue between opinion leaders and international figures, from different industries, to establish best practices. in tourism

Roberto Russell, President of the Vidanta Foundation and Laura Flamand, Academic General Coordinator of El Colegio de México
Centro de Convenciones Grand Vidanta
Grand Vidanta Convention Center

Roberto Russell, Presidente de la Fundación Vidanta y Laura Flamand, Coordinadora General Académica de El Colegio de MéxicoCentro de Convenciones Grand Vidanta

The Vidanta Forum will have a capacity of 450 attendees, including international and national experts, students, academics, businessmen, intellectuals and members of civil society organizations.

"Aware of the impact that tourism has on the development of Mexico, through our Vidanta Foundation, it is a priority to generate a plural dialogue with world leaders, which allows us to know global trends and best practices as a solid path towards innovation" , said Iván Chávez, executive vice president of Grupo Vidanta.

"In Fundación Vidanta we are working hard to carry out precise actions that positively impact the social, economic and environmental development of Mexico, the Vidanta Forum is an important part of these," commented Roberto Russell , president of the Vidanta Foundation .

Daniel Chávez Morán -president and founder of Grupo Vidanta- will be in charge of starting the Vidanta Forum activities, which will analyze the following topics:

Tourism and Digital Strategies , will seek to discuss how new technological tools play an essential role in the dissemination and promotion of the wealth of values ​​of diversity and identity of our country. For this axis, will be the presence of Daniel Houghton , CEO of Lonely Planet , among other important figures.

Environment and Sustainable Tourism , where the priorities for the preservation of the natural heritage as the only means of sustainability of tourism will be identified, through a model that puts in value the natural wealth of Mexico. This proactive panel will feature prominent figures such as Alejandro del Mazo Maza , Commissioner of Protected Natural Areas, and Salomón Bazbaz, Director of Cumbre Tajín.

Mexican Gastronomy as a Tourist Attraction , with the purpose of defining the essence of Mexico's flavor based on its identity, diversity and hospitality; as well as dimensioning the opportunity of the models of routes and itineraries to revalue the gastronomic tourism, Vidanta Forum brings to the star of the world cuisine Ferran Adrià, creator of El Bulli ; the executive chef of Grupo Vidanta, Alexis Bostelmann ; In addition to the renowned Mexican chefs Martha Ortiz and Benito Molina .

Creativity and Culture , in which themes such as projection of the dignity, diversity and cultural identity of Mexico will be discussed, as strengths for the promotion of tourism businesses. To conclude this exercise, this conference block will be adorned with the expertise of Daniel Lamarre , President and CEO of Cirque du Soleil ; Jorge Esma Bazán of Mayan World Festival; and Marcela Diez Martínez, Director of the Cervantino Festival.

This event will be disseminated through an ambitious digital campaign and specialized media, as well as capsules and live links on national television, with the aim of having an important reach in the country and reach millions of viewers.

After the closing of the forum, the organizing institutions will prepare a document that gathers the most interesting proposals and policy recommendations that emerge from the event.

"For the Colegio de México it is an honor to be a strategic ally of the Vidanta Forum and to share projects with the Vidanta Foundation, because we are deeply convinced that it is necessary to transfer to society the idea that tourism has enormous potential for economic development. and social of Mexico, "said Laura Flamand , general academic coordinator of El Colegio de México.

Due to the growing importance of Mexico in the tourism industry worldwide - it is currently the eighth country with the highest number of foreign visitors, thus ranking above Thailand and Turkey - one of the achievements of Grupo Vidanta has been its positioning as a benchmark tourism, through the development of tourist centers with the highest quality standards.

Leader in creating dream vacations, largest operator of golf courses in the country, maximum exponent in entertainment thanks to its alliances with Cirque du Soleil and Hakkasan Group , as well as exemplary model in the constant creation of new and varied gastronomic experiences, Grupo Vidanta Committed to its Corporate Social Responsibility strategy and through its Vidanta Foundation, it has the ideal position to lead this conversation in favor of Mexico.

For more information, please consult: www.forovidanta.com

About Fundación Vidanta

Fundación Vidanta was established in 2005 by Mexican philanthropist Daniel Chávez Morán, founder of Grupo Vidanta. Its mission is to promote knowledge and the proposal of public policies that contribute to the strengthening of democracy and the economic and social development of Latin America. The Vidanta Foundation works and cooperates with leading organizations in Latin America and outside the region in initiatives and projects that deal with the issues that justify their mission. These include: the United Nations Development Program (UNDP), the Woodrow Wilson International Center for Academics, the United Nations Economic Commission for Latin America and the Caribbean (ECLAC), the Latin American Council of International Relations, the Inter-American Dialogue, the College of Mexico (COLMEX), the National Autonomous University of Mexico (UNAM), the Center for Economic Research and Teaching (CIDE), among others. Learn more about Fundación Vidanta at www.fundacionvidanta.org

Photo - http://www2.prnewswire.com.br/imgs/pub/2018-04-25/original/4195.jpg
Photo - http://www2.prnewswire.com.br/imgs/pub/2018-04-25/original/4196.jpg

SOURCE Grupo Vidanta

SOURCE Grupo Vidanta

Very interesting! Let us know the outcome of the seminar if you happen to attend.

February 16, 2018

The Riviera Maya News posted the following article. It certainly speaks for itself, and it would be great if order would come to the PV International airport too. What do you think? Leave your comment below this article. Cheers!

Agencies say order is needed to stop tourist harassment at Cancun airport
Cancun, Q.R. — Several tourist bodies in Cancun are requesting that bad tourism practices being allowed by the Cancun International Airport be regulated.

The Hotel Association of Cancun and Puerto Morelos (AHCyPM) along with the Visitors and Conventions Office (OVC) and the Mexican Association of Travel Agencies (AMAV) have voiced their concern about irregularities in the new Terminal 4 of the Cancun airport.

Concerned bodies are denouncing the harassment of arriving passengers saying they have received many complaints in regards to the irregularities in the AIC. They say these things create a bad image for visitors, such as the harassment of passengers for car rental services, taxis (those who have the concession for the air terminal), of pirate transporters and of timeshare vendors at the terminal exit.

“We have received complaints from the tour operators about the arrival area of the T4. Passengers who head toward the exit door do not see representatives of their hotel or company so the independent transport companies deceive them by selling them transportation. This causes complaints and requests for reimbursements,” said Lizzie Cole Guerrero, director of OVC.

“This damages not only the local tourism agencies, but also the tour operator, the travel agent who sold the package and in general, our destination,” she added.

“We agreed that we must put order in the airport. We cannot be a world class destination with that reception to our tourists,” said Roberto Cintrón Gómez, president of the AHCyPM.

The AHCyPM also agrees. The AMAV is absolutely right to raise its voice, order must be placed, compared to other international airports in Mexico and the world. The AIC is very “aggressive”, said Abelardo Vara Riviera, hotel entrepreneur.

“The reality is that when you arrive at the terminals, it seems that you arrive at a place of savages, all shouting, offering you almost everything. Visitors are left with the desire to return to the plane. There are no words to describe the way they almost assault you offering services and things that sometimes you do not understand. You are arriving from a long flight and from the moment you step inside the terminal until you take your transport, it is an almost constant harassment,” he said.

Marisol Vanegas Pérez, Secretary of Tourism of Quintana Roo says the timeshare sales practices at the Cancun International Airport (AIC) are not illegal, given that there is a contract with Grupo Aeroportuario del Sureste (Asur) and is part of its customer attraction strategies, but what is sought is to avoid deception and harassment, which becomes aggressive toward tourists.

The Timeshare Industry is good for the Mexican economy and tourism, but the airports leave a lot to be desired, don't you think?

September 21, 2017

Bulgari? St. Regis Hotels Resorts? Ritz-Carlton Hotel Co.? Ritz-Carlton Reserve? All owned by Marriott International.

Chloe Riley of HOTELSMag.com interviewed Lisa Holladay, VP of Ritz-Carlton and St. Regis brands and uncovered a couple of interesting insights:

How Marriott is updating its luxury brands (Interview)
By Chloe Riley on 9/20/2017 (http://www.hotelsmag.com/Industry/News/Details/75499)

Lisa Holladay drives the global brand marketing strategy for Marriott International's luxury brands, including Ritz-Carlton Hotel Co., Ritz-Carlton Reserve, St. Regis Hotels & Resorts and Bulgari. HOTELS spoke with her about steps the company’s taking to make luxury more accessible.

Marriott’s global brand leader and VP of Ritz-Carlton and St. Regis brands, Lisa Holladay:

HOTELS: What’s going on with Marriott’s upper luxury brands in terms of making a move towards casual luxury?
Lisa Holladay: Marriott has started this journey of making quite substantial changes in luxury. From major things like changing the brand identities, updating the logo and the color, to things that may seem smaller but actually have a huge impact, and that was around the grooming standards.

H: What kind of changes?
LH: Facial hair was one. And earrings, nail polish color, hosiery. Previously, women were required to wear hosiery even if they were working in Palms Springs and it was 100 degrees outside. The way their hair was cut, how long their hair could be – it really encompassed everything from hair to nails to clothing to shoes. We want to appeal not only for younger guests, have a more relaxed feel, but also it’s super important for the talent we’re attracting, the future ladies and gentlemen that we want to come work at the brand.

H: What’s hot and trending from a service and amenities perspective?
LH: We went through a small moment in time where there was almost a disconnect with the concierges because guests had so much information at their fingertips. What we see now is a complete swing the other way, that there’s so much information and they’re inundated with so much, they’re really looking for the individuals at the property to be the local experts.

For a while, I also felt like everything was so focused on what technology we’re bringing in and we see a swing in that, too. It’s not that customers don’t want it, but what we’ve found in luxury specifically is that ultimately technology doesn’t take the place of our staff.

H: Fashion and lifestyle partnerships – how are those evolving?
LH: We’re working with the designers from Marchesa, currently Georgina Chapman and Keren Craig. They’re just wonderful connoisseurs for their brand, definitely representative of our target guest.

It gave us the opportunity to not only talk about our connection and our design connection, but also to really highlight having weddings at a St. Regis. So we’re working with them right now on how we can evolve that strategy and maybe focus on honeymoons next.

There are a number of changes taking place in the Luxury accommodation space, and Marriott seems to be aggressively pursuing interesting strategies. For example, Bulgari, the Italian fashion brand and supposed supplier of body washes for the new Grand Luxxe brand before the units opened, is now owned by Marriott. We learned that Ritz Carlson is offering its own luxury cruises. In the above article, we learned that concierges did not have as much information as guests because of the use of technology. Now, it seems guests are turning toward experiences of concierges, which places more emphasis on staff members and their knowledge.

The luxury space is demanding and competitive. As members of the Grand Luxxe Residence Club, we hope management is aware of the rising standards being adopted by the industry's other luxury brands. We look forward to seeing the new season unfold.

August 22, 2017

Imagine....you are on the fourth floor of Tower Two in Nuevo Vallarta, coffee has been served and the day is well on its way. As you leave your unit to enjoy your vacation doing what ever pleases you, you leave a card on the outside door handle of your unit. "Ready to be cleaned" is what the card says.

But, the card is unique. It has an electronic sensor that sends a message to Gita to join her human partner to clean the unit that just sent the notice. Gita and her partner receive a number of messages, indicating that all the units on a given floor are ready for cleaning.

Off they go. Gita follows her partner and memorizes the route. Gita's partner opens the first door, and both enter the unit. Towels are on the floor ready to be replaced by clean ones. The soiled towels are then given to Gita, who stores them in a hopper. The hopper is large enough for all the towels in the units on any floor.

When Gita is full, off she goes to the service area on the floor she's working on. When she arrives, she empties her cargo of soiled towels and heads back to pick up another load.

Well this scenario is speculation and distant at best. But, the concept of robotics in the hospitality industry may not be.

Just think how technology impacts all of our lives today. Do you remember what you were doing in July, 1976. That was only 41 years ago, and that was the first time an Apple computer was offered for sale for $666.66.

If you are interested in learning more, just tap the following link to HotelsMag.com: My new BFF is a robotic schlepper!

To bring us all to the same point, consider that Grupo Mayan Resorts began operations in 1975 with its first property called Pariso Mazatlan. You can read that post here: Mayan Palace
What fun...speculation, reflection and enjoying the ride....

August 17, 2017

Aimfair members are located throughout the US and Canada, with some from Mexico and Great Britain as well. Wisconsin is a well represented state, and unfortunately, one Aimfair member's family is close to Abbey Conner, the young woman who tragically drowned at an Iberostar Resort in Cancun, Mexico. The case is still being investigated, but there does not appear to be much hope of knowing exactly what happened.

The Milwaukee Journal Sentinal has been closely following this case. Following is a list of related articles recently posted by the paper:
Trust is a difficult concept that brings together both emotional and logical senses. From Changingminds.org:
  • Definition 1: Trust means being able to predict what other people will do and what situations will occur. If we can surround ourselves with people we trust, then we can create a safe present and an even better future.

  • Definition 2: Trust means making an exchange with someone when you do not have full knowledge about them, their intent and the things they are offering to you.

  • Definition 3: Trust means giving something now with an expectation that it will be repaid, possibly in some unspecified way at some unspecified time in the future.

  • Definition 4: Trust means enabling other people to take advantage of your vulnerabilities—but expecting that they will not do this.
Aimfairites have made significant investments based upon high levels of trust that Grupo Vidanta will do everything it can to protect its guests and members. The Grand Luxxe Residence Club facilities are located on large compounds with restricted access. The organization takes pride in selecting employees who project professionalism and respect for their jobs. Systems appear to be in place to ensure corners are not cut and guests are protected against substances that cause illness to the best of their abilities. In the end, guests are all vulnerable because they are using facilities run by people they don't know.

How do we as individuals protect ourselves from illicit alcohol? By taking extra steps to validate the source and origin of a drink. Drink liquids that are capped, such as beer and wine. Be careful about drinking Tequila made in places you don't trust. Just be careful. Use common sense. Recognize when circumstances could become out of control and move on.
Bottom Line: Grand Luxxe facilities are AAA Five Diamond rated. Mexico is a beautiful place. Enjoy, and be careful!

July 20, 2017

Timeshare's are usually used as homes, when it comes to meals. Owners like to stock up at the local Walmart, Mega Foods, or Costco because of the savings on refreshments and freshness of the food they cook and eat. Groups of family members descend on one unit and everyone pitches in to disseminate the meal duties.

It is true, however, that the cost of going off property to buy staples and other stuff is increasing, mainly because of the increasing cost of taxi rides. For example, in December, 2015 the cost of a round trip to Sam's or Mega Foods was $340 MxP (about $17 US). Then add the cost of the food and other items purchased. Finally add the time taken. All in all, going off property is an involved process, even though we love to do it every vacation.

The alternative is to truly enjoy your vacation by not worrying about preparing food each meal and cleaning up afterwards. The resort offers meal plans that appear to be very reasonable. Following is an image that explains the plan:
The Vidanta Meal Plan is subject to change and prices may be different when you travel.
The Vidanta Meal Plan is subject to change and prices may be different when you travel.

The current rate of MxP to USD is 17.48 to 1. Using this conversion rate, the average price of each coupon is $25.72 US. This includes 12 coupons: 6 for breakfast and 6 for lunches or dinners.

Taking everything into consideration, the price of the meal plan appears to be very reasonable. Check it out for yourselves. We all have a unique take on how to spend vacations and how much to spend as well.
Let us know your thoughts and experiences by posting your comments on Member Reviews. Tap here to be taken there. Cheers!

July 7, 2017

Cirque du Soleil announced it has purchased Blue Man Productions. Blue Man wanted to expand and thought the creative venue provided by Cirque would provide a pathway to accomplish its expansion plans. Consider the following article seen on DIS:

Blue Man Group Has Been Purchased by Cirque du Soleil
Charles Boda | July 6, 2017

Cirque du Soleil has announced today that they have acquired Blue Man Productions, the company behind the popular percussive performers Blue Man Group. The purchase occurred to help both companies serve their mutual goal of expansion.
Cirque du Soleil and Blue Man Group both currently have existing shows in the Orlando theme park area: Cirque’s Disney Springs show, La Nouba, will have its final performance on December 31st, 2017; and Universal CityWalk hosts a live Blue Man Group show. Exactly how this acquisition could affect the companies’ Orlando presence is unknown, but for the time being, it appears Cirque is more concerned with expansion than with merging their properties.

Daniel Lamarre, Cirque’s chief executive, stated, “The Blue Man Group will keep its autonomy. We’re not going to mix the Cirque du Soleil brand with the brand of the Blue Man Group.”

Blue Man Group’s brand of percussion, lighting, dancing, and nonverbal comedy has already stretched its reach to five permanent shows in the United States (Orlando, Chicago, New York, Boston, and Las Vegas), one international show in Berlin, and one world tour. Their performances are said to take in hundreds of millions of dollars per year. They have been operating for almost 30 years at this point, first performing in 1988 (officially forming in 1991), and have performed in front of over 35 million viewers.

Cirque du Soleil was created in 1984 by former fire-eater Guy Laliberte and initially cultivated street performers in Quebec. Since then, Cirque has gone from 20 performers to 1,300, employs 4,000 people, and operates in approximately 50 nations. Annually, Cirque’s performances draw 13 million people and bring in $1 billion in revenue.

Cirque strategy looks to be expanding Blue Man internationally. “We saw the potential for a marketing and distributing powerhouse like Cirque du Soleil to be able to distribute Blue Man Group and make their brand better known internationally,” Lamarre said.

Source: http://www.wdwinfo.com/author/charles-boda/
Who knows, maybe some day we will be treated to a Blue Man show too.
Stay tuned....

June 10, 2017

Is it the water.....the air.....the food...? What is it? Reservation systems for three top companies continue to be in sick bay. Consider the following from DIS:

Walt Disney World Resort Hotel Reservation System Remains Down Longer Than Expected
Jackie Gailey | June 10, 2017

We were informed that Disney would be implementing a system update on Friday, June 9, 2017, from 2:00 a.m. to end of the business day. Disney reported that the call center and online bookings for Walt Disney Travel Company package and room-only reservations at Walt Disney World Resort and Aulani, A Disney Resort and Spa would be unavailable during that time.

As of the time of this story publishing, Saturday, June 10, 2017, at 4:10 p.m., their booking system is still down.

Their newest update below shows on the main Walt Disney World website at this time:

WDW Res down

The source of this report is The DIS, which is an information portal about Disney World activities and updates.

So, it seems we Vidanta members are not alone.
Stay tuned....

May 26, 2017

We have heard much about Vidanta's challenges with changes management made to its reservation system. Well, Vidanta is not the only one suffering from owner backlash. Consider Wyndham timeshare owners' actions as a result of Wyndham's changes to its website and reservation system. The Orlando Sentinel posted an article today, that describes timeshare owner's displeasure and from the sound of it, the owners reactions are very similar to Vidanta member reactions to the same issues. Following is the article:

Rolling out a new website for Wyndham’s timeshare company sparked anger and confusion among owners, which has roiled the company and online forums for days.
Orlando-based Wyndham Vacation Ownership, the largest timeshare company in the U.S., warned users it was rolling out the new website over the past weekend. But even with that warning and instructions, hundreds of messages have been posted online complaining.

The most common complaints are trouble logging in, trouble registering as an existing owner, accessing the account, making reservations and missing points or inventory.

“A decent percentage of this frustration is just dealing with change,” said Brian Rogers, who organizes the Timeshare Users Group website. “But it sounds to me they just released it too soon, before all the bugs were worked out. I haven’t seen anyone saying it’s great and they’re happy.”

A discussion thread about the Wyndham website on TUG’s forum had 636 posts by Thursday afternoon.

Wyndham (NYSE: WYN) said it was moving all of its owners to the new system — 400,000 owners, inventory at more than 140 resorts, and about 636,000 existing reservations. “While the vast majority of owners are already fully integrated in the new systems, a very small percentage of accounts are still being transitioned,” Wyndham said in a statement. “Successfully transitioning every account, the inventory-management system, and existing reservations is our top priority, and we continue to focus our teams around the clock on meeting this goal.”

Some of those locked out might have been warned previously that they needed to change their passwords.

Timeshare owner Wes McLaughlin posted on a Facebook group for Wyndham owners, “Wyndham fix your mess! This new system rollout is a total disaster!”

He said he didn’t have trouble with the system but he knew many others who had. He recommended people take a screenshot of the error or lockout messages they are receiving, to document the problems.

“Please, please, bring back the old system! Nobody likes this new one. Especially those of us who are tech-challenged! I’m just lost — just want to cry,” said a post by Maxine Atwood Moates on Wyndham Vacation Ownership’s Facebook page.

The timeshare giant is struggling to weave an old system into a new platform that interacts with new brands that Wyndham has added in recent years, said Greg Crist, CEO of the National Timeshare Owners Association.

He said complaints about the switchover began a year ago when the company first tested the system.

“Technology is a beast,” Crist said. “They need to get this right quick.”

He said the most frustrating thing about the problem, for many, is not being able to book rooms that are highly competitive at desired resorts.

“People had really learned how to maximize their use of the old website,” Crist said. “They knew exactly when to log in for a desirable resort during a certain time period.”

Brands for Wyndham Vacation Ownership include Club Wyndham, WorldMark by Wyndham, Shell Vacations Club, Margaritaville Vacation Club by Wyndham, and clubs in Asia, the South Pacific and Brazil.

Got a news tip? pbrinkmann@orlandosentinel.com or 407-420-5660; Twitter, @PaulBrinkmann
Yes, technology is changing. Growing companies need to keep up. If they don't, software security breaches become very real problems. The recent Wannacry ransomeware attack quickly brings the issue very close to home, not to mention the importance of keeping member personal information confidential.
The only constant in today's world is change....and keeping up with change is a constant challenge for everyone...Stay tuned

May 16, 2017

Aimfair members have been remarkable sources of information. Scott and Sue returned from a visit to Nuevo Vallarta on June 13, 2010 and sent us a note describing what they learned during their stay.

June 13, 2010

Scott and Sue just returned from their vacation at the Nuevo Vallarta...

Grand Luxxe Tower I. Their comments include items we have not read before. Very complete and interesting. Lots of construction is taking place. Luxxe III, IV and V are underway. Luxxe VI may be coming online soon, if it is not already started.

We need to give Scott and Sue a resounding Hi Five. Following are their comments:

My wife and I (we are owners) just returned from the Grand Luxxe N.V. on Friday.

We stayed at Tower I; Tower II is set to open in November, it has 8 rooms (two of the smaller rooms in the center) per floor or 64 for the building - eight floors (Tower I has 54 rooms - nine floors). Tower III (at the end of the point is up to the first floor; I was told that this might be shorter than the other towers - this is where those with a 4 week ownership will stay). Tower IV and V are also under construction (they are to the northeast of Tower II, and will overlook the river and the bay--pretty far back), with the first floor done on the first and the foundation on the second. It was said that a 6th Luxxe tower would also be built; this would give total Luxxe capacity at N.V in the 320 to 370 range.

Towers III, IV, and V probably will not likely be done for 12 months (we were told summer 2011), depending on where the company puts their efforts. The Bliss Tower is also due to be done in November.

The area is a massive building site, at a cost of $200 Million we were told. The River Town (with shops and restaurants) will not be complete for 18 months. Cirque Du Soleil will have a performing building in that area.

Total capacity for N.V. will then be about 350 Luxxe, 430 Grand Mayans, 200 Mayans, and the Sea Garden. The Grand Luxxe Cancun (Riviera Maya) is due to open in November 2010, with 105 rooms (total capacity is unknown). A special Luxxe resort, 15 miles north of the current Grand Mayan at Cabo, will open sometime (two years??).

The next new resort to open will be Costa Rica (over a year away). The company also owns two properties in Hawaii and two properties in Cuba - I have heard about these before (Cuba now has a policy to let developers build new resorts - Mexican ownership could do it anytime). This info was provided by the sales staff and I talked to as many other employees as I could. Feel free to use this info on the website; write with any questions. Scott

Thanks Scott and Sue. We did not know Luxxe II would be 8 floors rather than 9. Also, it is interesting to us that Luxxe III will be shorter than Luxxe I. Sounds as though there is some great planning going on. Lots of construction.

Thank you from everyone, Scott and Sue, we appreciate you thinking of us all....

Return to Current News
What is fascinating about this post are the references to Cirque du Soleil, the building on the point (The Punta) described as where owners of four weeks will stay, the new resort 15 miles north of San Jose del Cabo (East Cape), and the towers along the Ameca River. The Sales Department was discussing these items and others seven years ago.

The point is we all hear many predictions about future plans, and often times we discard them because they do not seem possible. Also, many predictions are interspersed with plans that change, so determining which are going to come to fruition and which don't is the challenge. Regardless, based upon Scott and Sue's note, it takes a long time to see results. In addition, there is always disruption on the way because nothing happens instantly and overnight. We can now look back and say to ourselves, yes we heard about these plans but knew there would be changes. And indeed there were....very close to what Scott and Sue reported in their note.
After seven years, we see some predictions become reality. What will the next seven years bring....? We will all....Stay Tuned...

March 18, 2017

The Vidanta Online Reservation System was relied upon and heavily used by Vidanta's members. It was easy to use and displayed inventory that was available for use. Booking weeks was painless.

But, then a new system was introduced. It was to have replaced a relatively easy system with a much better one. Result: Disaster - no more online reservations and no announced replacement for calling the Customer Care Center to make reservations.

Is this a unique story? Evidently not. Consider the following experience noted in a weekly newsletter by Graham Jones, Internet Psychologist in London, England:

My car is due for a service, so this week I went to the local dealer's website where they have a rather fancy online booking tool. I entered my registration number and up came the details of my car. Then I was asked to select which day I wanted, and after that, I was allowed to choose a time slot from those that were still available. All well and good, you might think. So did I. It was particularly encouraging when I received an email confirming the date and time of my service appointment.

Two hours later, though, I had a phone call where I was told that the appointment I had booked wasn't available and that I would need to rebook. "But I have confirmation," I said. "Yes, we know," said the lady at the other end of the phone, "but the online booking system doesn't work because it isn't linked to the system where we book services over the phone."

Madness. If a company is going to offer an online app but then fail to integrate that with its existing processes, then it is not actually providing an online system at all. I see this all the time when I am consulting with businesses. They come up with fancy online methods which make everyone go "wow, that's brilliant", but then fail to back the idea with proper integration with existing systems. One of the case studies I use is of Marks and Spencer. They neglected to back their website ordering system with good logistics meaning they had to cancel people's orders just to cope. It's all very well seeking to have a fantastic online presence, but if you don't back it up with efficient and effective back-office processes, you may as well not bother.
Two observations, neither one of which makes us feel that much better because the reservation system is still broken:
  1. It appears there are companies whose management does not think through the entire process before offering online services, so we members of Vidanta are not alone in the world of cyberspace, and

  2. The result is a mess that reflects badly on the company and its management.
Yes, the system will be repaired, yes there is a professional project manager with much experience in the implementation of complex hotel reservation systems who is in charge of changing Vidanta's system, and yes, the process will probably take much longer than anticipated. Why? Because it is very likely the system will be integrated with more complexity in the form of the hotels at the Park. This last point is speculation on our part, but it is a logical extension of the issues the current reservation system has to deal with.

The surface is beautiful! But snafus created by not linking the chains that lead to great customer experiences tend to reduce confidence.
We support waiting until the system works before introducing one that doesn't....Stay tuned....!!
Page: 1/11Fast NextLast Page