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Unauthorized Soliciations:

Unauthorized Solicitations and Possible Scams are now joined together to reinforce the importance of being alert. We don't want to be paranoid, but we do want to be careful.

Cold calling is fine. Sales personnel have to generate leads somehow, and sometimes, the cold call is the appropriate way to reach out.

However, there is a big difference between selling legitimate products and services and trolling for naive, trusting individuals. Taking advantage of a person's naïveté for money is unconscionable.

There is a fine line between wanting, trusting, releasing personal information on blind faith and conducting a meaningful level of due diligence. Sometimes, gut reactions are alright. But other times, paying money without proper due diligence could be lost forever.

Part of the service we provide is a database of sorts. This page provides a listing of alleged companies that, through their representatives, have presented themselves as legitimate parties who want to buy your timeshare. Interesting stories...yes. But very dangerous. Do not fall into temptation.

Please send us your experiences and company names so we can post them here and in the Possible Scam pages.

Thank you for your participation. Without it, this would be a blank page!

2023-10-16 All of us receive calls from people we don't know. Many of us don't even answer the call unless the phone number is in our contacts list. Luckily, we can also block unwanted calls too.

In addition to unsolicited calls, we also receive email solicitations too. Often times, the solicitor is introducing himself and firm as a trusted party who has a buyer or renter for out timeshare interests.

After many years of receiving emails and calls, a fellow Aimfair member just sent me a copy of an email he sent to a prospective scammer. It is an easy format to follow, and the comments our fellow Aimfair member made were courteous, respectful and to the point. It makes sense to copy and paste his email and use it as a template to flush out legitimate and illegitimate contacts. Here is the solicitor's email and our Aimfair member's response:

From: Mr cold caller
Sent: Monday, October 16, 2023 11:43 AM
To: aimfairmember at xxx.com
Subject: Welcome

Dear Mr. & Mrs. Aimfair Member,

Good morning! I hope this letter finds you well. My name is Mr Cold Caller, I am a licensed real estate broker based in the bustling city of New York. I recently reached out to you on behalf of my firm to discuss the exciting opportunity of reselling your fractional ownership or timeshare.

First and foremost, I want to express our gratitude for your consideration. We understand that owning a fractional ownership or timeshare can be a wonderful way to enjoy vacationing without the commitments of full-time ownership. However, we also understand that circumstances change, and you may find yourself in a position where selling your ownership has become a priority. At American Eagle Realty Services, we specialize in connecting owners like yourself with potential buyers who are eager to invest in a fractional ownership or timeshare. Our extensive network and expertise in the real estate market allow us to navigate the process smoothly and efficiently on your behalf. Our team of dedicated professionals has years of experience in the industry, and we take great pride in handling each transaction with the utmost care and attention to detail. From the moment you enlist our services, we will work tirelessly to maximize the exposure of your ownership to interested buyers and ensure you receive the best possible return on your investment.

Allow me to highlight a few key points that set us apart from other real estate brokers:
1. Expertise: Our team consists of licensed real estate professionals who possess an in-depth understanding of the fractional ownership and timeshare market. We have an extensive network of potential buyers who are actively seeking such opportunities, both locally and internationally.
2. Tailored Marketing Strategies: We understand that each property is unique, and therefore requires a tailored marketing approach. Our team will develop a comprehensive marketing plan specifically catered to your ownership, ensuring maximum exposure to the most qualified buyers.
3. Seamless Transaction Process: Selling your fractional ownership or timeshare should be a hassle-free experience. We will take care of all the necessary paperwork, negotiations, and legal aspects of the transaction, ensuring a seamless process from start to finish.
4. Confidentiality: Your privacy is of utmost importance to us. We handle all inquiries with the utmost confidentiality, protecting your personal information throughout the selling process. Should you decide to proceed with our services, please be assured that you will be in capable and trustworthy hands. We are committed to exceeding your expectations and working together to achieve a successful sale.

To get started, I would like to offer you a free appraisal of your property. This will allow us to have a clear understanding of what we are working towards and the opportunity to connect you with a potential buyer. I do work on a 6% commission at the time of closing but that will only come about if you wish to proceed with the sale. To give you an accurate & fair number we only need the following:

Proof of Ownership under your name with the unit description and contract number:
These details can be found on the contract you signed with the resort. You can white out any sensitive information or any details you don’t feel comfortable sharing. Once we receive the document we will begin to work on your appraisal and offer.

I invite you to contact me directly at xxx-xxx-3xx9 to arrange a phone call or meeting at your convenience. Our team looks forward to discussing your unique needs and answering any questions you may have. Thank you for considering Cold Caller Company Services as your partner in the resale of your fractional ownership or timeshare. We are confident that our expertise, dedication, and friendly approach will make your selling experience a positive one.

Warm regards,
Response:
Hi William,

Thank-you for your email.

I am not prepared to sign anything with you or your firm until you answer my questions as follows:

If American Realty has been in business for so long, why is your website only 41 days old? See website below. I am in the IT business – Cold Caller’s website looks very cheap and amateurish.
  • https://whois.domaintools.com/coldcaller.com

Your website has a very low trust score on scam advisor
  • https://www.scamadviser.com/check-website/coldcaller.com

Cold Caller’s company address at 1440 Broadway does not state a unit or floor number. This is typical of a scam where a notable address such as Broadway is used – but no unit number.

You offered to have a virtual/Zoom call to show me your office. My guess is that if I were to call the property manager at 1140 Broadway, they will tell me that American Realty is not a tenant. Am I correct?

Please reply via email. Do not call me as I will not answer.

I want to see your replies in writing.

At this point, I do not trust you or Cold Caller Company.

Regards,

Aimfair Member
If everyone started their relationship with an individual who cold calls about a timeshare interest, the chances are very likely victimization would decline enormously. Don't you agree?

Next time, take the time to check the age of the domain at Who is domain tools. Check the contact address of the caller's website address. Call the manager of the office or the building to confirm the company pays rent at the given address. Finally, request everything in writing by email. You could also tell the caller you will send an overnight parcel with a question or two to the address given. Chances are the parcel won't be delivered.

Thank you Nino! Let's all work to eliminate scams and loss of $$$$$ by following good practices when responding to a cold inquiry by email or telephone.


2023-08-21 Wow! We must be high on everyone’s list. We just received an important notice from Vidamembers.com.mx reminding us that we have Bonus Weeks we have not used.

Here is the notice:

Dear Vidanta Member:

Your account shows that you have 15 bonus weeks that you have not used and are about to expire, we have an excellent option, you can rent the weeks through us and get $2,400 dollars for each week, there is a $965 dollar usage fee that has to be paid in advanced for every week you decide to rent. We have large groups of people coming and we guarantee that your weeks will be rented.

If you are ready to take advantage of this offer please call us to assist you.

VIDANTA HEADQUARTERS: 1-833-VIDA-123 (1-833-8432-123) USA & CANADA TOLL FREE.

VIDANTA MEMBER SERVICES: 1-888-75-MAYAN (1-888-75-62926) USA & CANADA TOLL FREE.

- Member can only rent once per year, as many weeks as you want but only at one time.

- Rental is 100% guaranteed and is all in writing.

- Please reply to this email with your contact information and the best time to call you.

NOTE: USAGE FEE HAS TO BE PAID IN ADVANCED, WE DO NOT DEDUCT IT.

Best regards

Luis Ramirez
Member Services Manager

Here is what we found:
  • Domain Name: vidamembers.com.mx
  • Created On: 2023-08-18
  • Expiration Date: 2024-08-18
  • Last Updated On: 2023-08-18

This domain is only 3 days old. But, the notice we received has been sent by multiple domains with the Vidanta tag line in them. All fake. Tap the following link to view the 2015 offer. The article has links to other similar offers through 2019. Since then, we receive many similar offers each year. Here is the link to the 2015 offer: June 3 2015 Fake Grupo Vidanta Offer

There may be other reasons behind these groups sending similar offers from domains that look like Vidanta. They could range from both sides of the pendulum - from active scams to implicating Vidanta with scams. We don’t know.

What we do know is we do not want to send money to anyone we don’t know. That is the only way we can stamp out scams!!


2023-08-06 Yes, that’s right. An Aimfair member contacted us a few days ago asking about the “guarantees" offered by SAT and HACIENDA - two agencies of the Mexican government. Based on these guarantees, he was ready to send $65,000 US to a real estate broker in St. Louis. Luckily, he reached out to us first!

The SAT is composed of a Governing Board, which constitutes its primary decision-making body; the eleven general administrations and units which make up the bureau; and a Chief of the Tax Administration Service, who is appointed and removed by the President with the approval of the Senate. The Chief of the SAT is the primary link between the bureau and the rest of the departments and bureaus which make up the executive branch of the Mexican federal government, as well as all other government entities at the state and local levels, private and social sector actors.

According to Wikipedia, The Governing Board of the SAT is made up of the following individuals:

  • Arturo Herrera Gutiérrez as Secretary of Finance;
  • Three counsellors appointed by the former from within the finance ministry; and
  • Three independent counsellors appointed by the President, two of whom must have been nominated by the National Committee of Fiscal Officials (Reunión Nacional de Funcionarios Fiscales) in accordance with the Law of Fiscal Coordination.
  • Additionally, the general administrations which make up the SAT are as follows:
    • Customs
    • Taxpayer Services
    • Federal Tax Auditing
    • Large Taxpayers
    • Legal
    • Revenue
    • Resources and Services
    • Communication and Information Technology
    • Evaluation
    • Planning
    • Foreign Trade Auditing

These, together with the various state and local administrative units make up the main body of the Tax Administration Service (SAT).

No where in the description of responsibilities does it say SAT will guarantee payment of prepaid taxes when paid in connection with the sale of a contract of any sort.

1000 Use Scam 6922102 1080
Although the document looks very official, it is not! Do not fall for the concept that an agency of the Mexican government will guarantee the return of prepayments made by a trusting contract owner in connection with the sale of a contract.

Remember!! Only YOU can help stamp out scams - Don’t Send Money!!




2023-08-05 We received word from Nino about another attempt by a caller to gain contract and confidential information for an investigation conducted by FONATUR.

FONATUR, or the National Fund for Tourism Development (Fondo Nacional de Fomento al Turismo), is a Mexican government agency established in 1974 with the goal of promoting and developing tourism-related infrastructure and projects in Mexico. FONATUR's main objective is to strategically plan and execute initiatives that stimulate tourism, boost local economies, and create job opportunities. It often focuses on developing areas with high tourism potential, such as coastal regions and historical sites, by investing in transportation, hospitality, and recreational facilities. The agency's efforts aim to attract both domestic and international visitors, thereby contributing to Mexico's economic growth through tourism. The current project is the Mayan Train.

FONATUR does not act as a consumer protection agency. That would be PROFECO. Rather, the agency spearheads projects to increase tourism and jobs in Mexico.

Here is an exchange you need to be aware of:
From: Aimfair Member
Date: August 4, 2023 at 11:35:30 PM EDT
To: informacion at fonaturgob.mx
Subject: Re: SANTIAGO HERNANDEZ-FONATUR

Nice try once again.

When I search your phone number, this is what pops up:
time share scam under a different name and escrow account - Cabo San Lucas Forum - Tripadvisor




On Aug 4, 2023, at 2:37 PM, informacion at fonaturgob.mx wrote:

My investigation is legitimate. FONATUR has a funded program to help Canadians and US Citizens who are being targeted for timeshare fraud. There are no reports of fraud or phishing about our website, we have ZERO COMPLAINTS overall. The report you received from scam adviser is just suggesting for you to be careful with any information you share online, which should be the common practice.

Here is a positive website that list all of the fraud companies being investigated so far this year, FONATUR IS NOT LISTED, we are the ones compiling the information.

https://elcidvacationsclub.com.mx/politica-de-privacidad/321987852-2/

I will not ask you for any money or for you to provide any personal information, there are no strings attached. Please fill in the complaint form with a simple testimony of ¨I have received phone calls about a timeshare¨, and place your initials on the authorization page. This will allow me to add your information to Mexico´s national ¨DO NOT CALL¨ list. With your input, my investigation will go a long way. Can I count on your complaint form today?

Regards,

Lic. Santiago Hernandez Hernandez

Lic. Santiago Hernandez Hernandez
Informacion at fonaturgob.mx
Phone Number: 011 52 (558) 942-7660
Tecoyotitla 100, Colonia Florida, Álvaro Obregón,
Ciudad de México, CDMX, México.



From: Aimfair Member
Sent: viernes, 4 de agosto de 2023 08:55 a. m.
To: informacion at fonaturgob.mx
Subject: RE: SANTIAGO HERNANDEZ-FONATUR

I think you are a scam as well.

The scam alert below suggests that you are not legitimate.

Stop scamming people.

https://www.scamadviser.com/check-website/informacion@fonaturgob.mx



From: informacion at fonaturgob.mx
Sent: Friday, August 4, 2023 11:45 AM
To: ninosilvestri at msn.com
Subject: SANTIAGO HERNANDEZ-FONATUR

Dear Mr. Aimfair Member,
FONATUR is an, appointed by the F.G.R. to filter and conduct an investigation on all private information seized on Mexican territory. There is an open federal case for many counts of fraud, money laundering, amongst other major crimes. F.G.R has seized assets along with catalogs and data bases from "Boiler Rooms" involved in fraudulent transactions, with connection to timeshare.

Article 68 of Mexico's L.F.P.D.P.P.P. (Ley Federal de Proteccion de Datos Personales en Posesion de los Particulares), translates to Federal Law on Protection of Personal Data, which states the following: Any transfer of personal data, whether national or international, is subject to the consent of its owner.

In addition, under Article 56 of the Consumers Protection Law, your information is protected, and both of the consumers right laws have been violated. We also have an option to relinquish your rights to your vacation membership as a result of the above-mentioned Federal Laws. We will determine if the resort has any involvement, which PROFECO will sanction according to Federal Laws. Once the Foreign Vacation Investment Owner is identified as a victim, which crimes/frauds range from direct timeshare complaints, third party monetary losses, harassment via telemarketing calls, etc..., FONATUR will provide pro bono legal assistance federally funded. Legal assistance will result in restitution for lost money, damages, relinquishment of rights, other legal causes violated, harassment, and/or apprehension of suspects involved in timeshare fraud.
Once this is done, each case will be examined and evaluated on a case-by-case bases. Cases will be disbursed in order of assigned Case File I.D. number.

Attached you will find the “Authorization and Denunciation Formulary”, please forward the completed form with the required signatures by fax or email: Informacion at fonaturgob.mx
  • PLEASE RESPOND IF YOU HAVE RECEIVED THIS INFORMATION*

Kind regards,

Lic. Santiago Hernandez Hernandez

Lic. Santiago Hernandez Hernandez
Informacion at fonaturgob.mx
Phone Number: 011 52 (558) 942-7660
Tecoyotitla 100, Colonia Florida, Álvaro Obregón,
Ciudad de México, CDMX, México.
This is an example of a caller impersonating an attorney with the intent of extracting confidential information from the person called. The objective is to gather information about your timeshare ownership so others in the scam network can call, offer options, ask for money to participate in class action suits, etc.

By the way, keep in mind the length of time a caller’s domain has been active. In this case, fonaturgob.mx was formed 125 ago! Here is information from whois.Domaintools.com on Fonaturgob.mx:

  • Whois Record: Last updated on 2023-08-08
  • Domain Name: fonaturgob.mx
  • Created On: 2023-04-05
  • Expiration Date: 2024-04-05
  • Last Updated On: 2023-05-22
  • Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
  • URL: https://publicdomainregistry.com

Thank you for sending us this information. Please be aware there is more scam activity than ever, and the scams are very convincing.

Remember, only YOU can help stamp out scams….Don’t Send Money!!!


2023-08-03 An Aimfair member posted the following on the Owners Forum:

I have two companies simultaneously purporting to make me offers on my GM Deluxxe. Looking for any prior scam history.

One is Magnificent Realty Inc, 230 West Monroe St. 8th Floor, Chicago IL 60606
The other is Prospective Realty Group LLC, 1 Glenwood Ave # 5 Raleigh, NC 27603

Anyone have any experience with either of these? Really thin info on line, so eyebrows raised…

Domain Information:


Both companies are registered with their respective State Secretaries of State, and appear to be in good standing.

I have those filings and can email it to you if it makes it easier.

What we found:

Prospective Realty Group LLC - Prorgroup.com:

Dates 229 days old
Created on 2022-12-16
Expires on 2024-12-16
Updated on 2023-07-21

Magnificent Realty - Mgnfcntrealty.com:

Dates 43 days old
Created on 2023-06-20
Expires on 2024-06-20
Updated on 2023-06-21

Neither one of these domains appears to be be more than a year old. In fact Magnificent Realty mgnfcntrealty.com is only 43 days old.

The only way you can determine legitimacy is to send each a fed ex parcel to their addresses. If fed ex can't deliver, you have a scam on your hands.

I called the building manager at 230 West Monroe St. 8th Floor, Chicago IL 60606. Magnificent Realty Inc. is not on the rent roll. The company is a sham.

The second company is not located at 1 Glenwood Ave # 5 Raleigh, NC 27603 either.

In both cases, the business names were taken over by someone other than the original owners and registrants at their respective Secretary of States.

Vidanta has advised us that both companies are scams too.

Please do not engage with them for fear of losing money.


2023-07-25 Many of you received another notice from “Vidanta”. The email is from a domain called vidavacationmembers.com. Who? Vidavacationmembers.com is a 76 day old domain. It was created on May 10, 2023, and it expires a year later.

The interesting thing about this offer is coincidentally we received a call from a nice sounding guy who wanted to remind us that the bonus waits for us, but it won’t last long. This is the first time a caller has followed up on the bogus email.

The bottom line: Scammers are becoming more bold and convincing. The Timeshare Sales world has a reputation that is not very good unless you are a psychologist studying “Grit”. They found that personalities with boundless Grit are in timeshare sales people.

In many ways having grit is a good thing. But, the prospect needs to be ready to resist the temptations offered by the gritty sales person, otherwise you might spend your money on something you do not want, or on something that does not exist, such as the offer in the email that appears in the attached image.





2023-06-23 We must have received this offer at least 12 times this year alone. The note goes on the say we have 15 bonus weeks that we have not used. They are worth $2,400 per week, and we are responsible for paying the $965 usage fee. The guarantee is our weeks will be rented.

You can read the offer that follows our comments. Red flags include the following:

  • How long has the domain called vidavactionmembers.com been active? 44 days. You know from this very small bit of information that the domain has nothing to do with Vidanta, so steer clear.
  • Where is the entity located? Who knows. The address is purposely vague.
  • Who owns the domain? Who knows. Registrant ID is not available.

Here is the offer:
Please do not send them money or worry about missing out on renting your weeks. Remember, only YOU can help stamp out scams by not sending money!


2023-05-31 We received a call today from Mexico. The caller said he was with a Mexican Federal Government group that is investigating fraudulent calls about timeshares that originate in Mexico. Of course, we know the caller is a fraud and wants our information so he can send it to others in their network. Although I am not certain about this, it is highly likely that the caller is paid for each contact that provides personal information about his or her timeshare contract.

Anyway, what is unique about today’s experience is we received the following postcard, printed on both sides, in the mail. We have seen this sender before. The name is timesharecontractreview.com and the subject is Vidanta. This is a mailed document. The address is 1321 Upland Drive, #2580, Houston, TX 77043, which is an independently operated post office box supplier called US Global Mail. Here is the link: https://www.usglobalmail.com/pricing/

So we know timesharecontractreview.com is not located at the address on the postcard. What else do we know?

It turns out, timesharecontractreview.com is 299 days old. So in August, the domain will go away. We also know the domain is housed in Iceland.

Dates
299 days old
Created on 2022-08-04
Expires on 2024-08-04
Updated on 0001-01-01
Whois History  
Name Servers
NS1.HAWKHOST.COM (has 198,180 domains)
NS2.HAWKHOST.COM (has 198,180 domains)
  
Tech Contact
Redacted for Privacy
Privacy service provided by Withheld for Privacy ehf
Kalkofnsvegur 2,
Reykjavik, Capital Region, 101, IS
Bottom line - stay away! This group wants your confidential information to use in their expansive, creative network of sales people who make money off of empty promises and representations.





2023-05-26 An Aimfair member asked if we had heard about the SECTUR Legal offer to retrieve money spent by timeshare owners who have purchased timeshare interests based upon representations during timeshare presentations.

From Wikipedia, the free encyclopedia
Secretariat of Tourism in Mexico

Agency overview
Jurisdiction: Federal government of Mexico
Agency executive: Miguel Torruco Marqués, Secretary
Website: http://www.sectur.gob.mx
The Mexican Secretary of Tourism (Spanish: Secretaría de Turismo, SECTUR) is the government department in charge of the nation's tourism promotion and development.[1] The Secretary is appointed by the President of the Republic and is a member of the federal executive cabinet.

The department conducts the development policy for national tourist activity and promotes tourist development zones in conjunction with the states.
The answer is yes.

But the REAL question is have we heard about legalsecturgob.mx? This is the domain from which the Aimfair member was contacted. The answer is no, not this one. But we have heard about other supposed entities that imitated SECTUR.

Here is an email that you can look out for:
From: SECTUR LEGAL
Sent: Monday, May 22, 2023 4:46 PM
To: @gmail.com
Cc: 'Lic. Maria Sophia Garcia Sanchez' legalsecturgob.mx>
Subject: Engagement Letter - John Doe

Good day Mr. Doe ,

(SECTUR) Ciudad de Mexico (Mexico City) CDMX will be responsible for the conduct an adequate assessment with the institutions, entities, and individuals involved. Also, to develop a proof of funds paper trail, property title search, correspondence handling and managing. Fully utilize financial and managerial resources for basis, issuance, validity, terms, effectiveness or enforceability. Plus, gather comprehensive documentation, tracking and report status of funds for the audit committee to obtain reasonable assurance and avoid false and misleading statements and establish a legal procedure to resolve any deficiencies, material errors, illegal, unsafe or unsound illicit acts taken against you. Updating and inform you regularly on this matter and review, complete and assist for preparation of documentation, correspondence or any other type of release.

You will only be responsible for any signatory requirement, law obligations, testimonial requirement, evidence assistance and consent for any approval or rejection that may be needed directly from you. We will be responsible for any costs or fees such as, miscellaneous charges from any legal and financial entity that involves preparation of documents in order for us to present the standard procedures to the Board of Governors and Federal Government approval.

Institutions and services firms are obligated to protect the privacy of their internal and external parties. To that end, best practices call for the establishment of a Confidential & Sensitive Information Policy, governing the acquisition, use, disclosure, retention, and deletion of critical information and business records. Policy should apply to hard-copy documents, verbal conversations, and electronic communications provided and personally owned systems, sites, accounts, and devices.

SECTUR will perform professional work with due care and diligence, ensuring that all professional obligations are completed in a timely manner and are carried out in accordance with the relevant technical and professional standards appropriate to that work from the provisions of the articles 21 and 35 of the Political Constitution from Mexico City, CDMX.

SECTUR LEGAL
9am-5pm (CT)
Tel: 52 (55) 9035 5479
info@legalsecturgob.mx
Av. Nuevo Leon 56, Colonia Condesa, Cuahtemoc, 06100
In reality, the highlighted domain is only 69 days old.

Domain Name: legalsecturgob.mx

Created On: 2023-03-15
Expiration Date: 2024-03-15
Last Updated On: 2023-05-01
Registrar: Registrar.eu
TripAdvisor members discussed this scam as early as 2021. Here is what a TripAdvisor member stated on May 15, 2023:
Did you ever receive the $50,000? I supposedly have also received a settlement, I paid court cost and now they want money because it’s over $10,000 and the proper papers was not filed so there is a fine.
So you see, the scam is pay to receive your settlement and then pay more for additional fees.

These are very convincing statements, and the amount of money appears to be small relative to the amount of the "settlement".

No, they are not legitimate offers. Stay away!

Remember, only YOU can help stop scammers - DON'T SEND MONEY!



2023-05-15 This email is very convincing. The message is Vidanta is working with a company in Zurich, Switzerland to rent members' excess weeks. The story line is Vidanta wants to do something for members who do not use all their weeks each year. To accomplish that, the email says Vidanta has entered into a partnership relationship with a company called Alpine Asset Management.

First of all, the domain formation and expiration information for the email address at no-reply at lifestylevidanta.com.mx:
  • Dates 235 days old
  • Created on 2022-09-19
  • Expires on 2023-09-19
  • Updated on 2022-12-06

The domain information for Alpine Asset Management is:
  • Dates 254 days old
  • Created on 2022-08-31
  • Expires on 2023-08-31
  • Updated on 0001-01-01

Finally, the domain information for the email address at thevidavacations.com is:
  • Dates 334 days old
  • Created on 2022-06-15
  • Expires on 2023-06-15
  • Updated on 2022-09-29

From: Vida Vacations <no-reply@lifestylevidanta.com.mx>
Date: Wed, May 10, 2023 at 11:46 AM
Subject: Contract INT15839
To: <xxxxx@gmail.com>

Finally, the office management company at the office where Alpine Asset Management allegedly has its headquarters replied to our inquiry saying the company is in liquidation and is no longer in business:


Mr. "Doe "

On behalf of the Vidanta team, we would like to thank you for being a loyal member of our family.

Here at Vidanta, we pride ourselves on being a socially conscious company. We take this approach not only in preserving our natural surroundings and working to improve our community, but also in knowing that all our members are different and have different needs.

We know a percentage of members don’t take advantage of their fractional ownership to its full potential. We believe this shouldn’t stop you from profiting off the equity your membership has built over the years.

After receiving numerous requests from our members and thorough due diligence on our behalf, Vidanta has partnered up with a company that meets our quality standards, to help our members connect with the right buyers or renters for their fractional ownerships.

Alpine Asset Management is assisting us in the sale/rental of your ownership.

Your contact information has been forwarded to Alpine Asset Management (Emphasis added.) and below you can find their contact information.

888-228-2154

All though we would like to keep you as a loyal guest, we encourage you to take full advantage of the business opportunity your timeshare ownership presents, and if you decide to sell, thank you for being a loyal member throughout the years. We hope to see you again.

Kind regards

Rebeca Walters
Quality Control Agent

Carretera Federal Cancun - Playa Del Carmen Km. 48, 77710 Playa del Carmen, Q.R., Mexico

Phone Number: 1 800-340-0893

www.vidanta.com/
no-reply at thevidavacations.com

Lifestyle
Lifestyle © 2023

All prices and special offers apply to NEW bookings only, are accurate as of the date of publication, are subject to availability at the time of booking, and may change without notice. Call for updated information. Prices are in US dollars, per person, capacity controlled, and based on double occupancy. Not all accounts qualify for the maximum savings discount. Other terms may apply.

Mid-Year Deals: Offer applies only to new, eligible reservations booked between June 8-25, 2023. Offers, prices and savings shown are accurate at time of posting, are on a first-come, first-served basis, based on double occupancy, are capacity-controlled, and subject to availability. Offers may change without notice. Some offers or discounts may not be combinable with other promotions. Cancellation of reservation(s) may void offer eligibility. Cancellation policies are subject to each cruise/travel provider. Other restrictions may apply and are subject to change without notice. All typographical or clerical errors made are subject to correction. Other terms and conditions may apply for the offers displayed therein.

Cruises: Cruise prices are in US dollars, represent cruise fare only, are per person and based on double occupancy. Government fees, taxes, port charges and fuel surcharges are additional and may apply. Available offers may differ by cabin category, departure date, cruise, destination and cruise line and may be limited to one offer per member account only, unless otherwise noted.

Travel offers including resorts, hotels, car rentals, flights, and excursions: Prices are in US dollars, per room, based on double occupancy and subject to availability. Fees and charges imposed by the provider may apply and are not included in the price, such as resort fees, parking, deposits, taxes, and other resort-related charges. Available offers may vary based on availability, travel provider, destination, arrival dates and the specific property booked.

The Best Value Guarantee guarantees that the price paid when combining our already low prices with the redemption of any loyalty currency (where applicable) will be better than the lowest publicly available market price from any other qualified seller. If our combined value is no better, we will match the lowest market price from the qualified seller at the time of purchase or within 24 hours of purchase.

Arrivia, Inc. d.b.a. Lifestyle life. Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI #602 443 155 001 0001, Hawaii #TAR-5192 (the Hawaiian travel agency trust account named Client Trust Account #1 is held at First Hawaiian Bank); and California #CST 2066521-50. Arrivia does not participate in the California Travel Restitution Fund. California requires certain sellers of travel to have a trust account or bond. Arrivia maintains a Consumer Protection Bond issued by International Fidelity Insurance Company for an amount of $100,000.00 USD.

lifestyle life | 15147 N. Scottsdale Rd. STE 210 | Scottsdale, AZ | 85254

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